Results-oriented professional with experience in all aspects of technical communications, including project management, content strategy, engineering documentation, Agile methodology, facilitation, and usability expertise. Strong written and verbal communication skills with expertise in interviewing and working with developers to take documentation from reference material to customer-usable content. Superior interpersonal skills; expert interviewer and researcher to capture the essence of detailed technical matters and present them in a form that works for the intended audience. Conscientious and detail-oriented project manager able to deliver high quality user-centered documentation on time for multiple projects concurrently. Involved throughout the software and hardware development lifecycle including participation on cross-functional teams from initial design through changes during iterations. Detail-oriented project manager able to deliver high quality user-centered documentation on time for multiple projects concurrently. Familiar with MadCap Flare/Analyzer, Confluence, Microsoft Office Suite, Author-it, Visio, GIMP, HTML, Adobe Acrobat, SnagIt, SharePoint, CSS, XML, content management, OnTime, Agile methodology, VersionOne, Linux. Able to do small or substantial projects quickly, efficiently, and on time.