Scoping, analysing and working with existing materials or subject matter experts in turning complex material into easy to read, easy to understand and follow technical materials in print, digital, and interactive materials. Balancing audience and stakeholder needs clean, efficient communication means everything is clear, everyone understands, and processes and/or systems don't get bogged down with ambiguity, assumptions or guessing what is meant or required. How? My decades of experience assisting emergency services, courts and justice, medical and other government institutions, to industry and manufacturing to global mining and corporate entities has honed the process so that content gets all the right attention.