Project 1: Publications Team Lead on a $12 billion government contract. Developed Enterprise business and system architecture templates for 60 work products. Involved in planning and facilitating meetings. Helped write program and project management plans. Security clearance.
Project 2: Technical writer responsible for all agency documentation. Interviewed software designers to create user manuals. Helped to create software specifications. Assisted in software testing prior to beta release.
Project 3: Project Manager/Documentation Lead on a state agency Y2K project. Wrote software user manuals, system test reports, and internal data migration and system change documents. Worked with numerous teams remediating various parts of the agency's system architecture. Created archives (hard and soft copies) of all deliverables for the client. Edited statements of work. FBI Security clearance.
Project 4: Technical writer responsible for designing a help file using Rob