PERSONAL SUMMARY A courteous, polite and well spoken person who is highly efficient and has excellent organisational skills. Deadline orientated and having a passion for providing the highest standards of hospitality and service to guests. Helpful and approachable but also commercially minded and having the ability to promote facilities and maximise sales opportunities at all times.A quick learner who can absorb new ideas, communicate clearly and effectively and also find suitable solutions to meet the needs of guests. Capable of adopting decisions on my own, punctual, acuracy in finance and documentation. Carriyng out the entrusted work throughly and up to best standards. Strong analytical, managerial and communication skills with people of all ages, friendly disposition with clear spoken English,Italian;French and Russian open for news ideas and knowledge. Having a professional manner with an emphasis on Hospitality and Guest Service. Calm, efficient and organised. Proficient in computer knowledge with experience using PC programs. During 9 years i was working on the cruise lines and travel around the world. i like chalenges so i looking forward to work with you on a new project