"Sheryl does very good work. I know I can depend on her when I hire her to do work for me. She is responsive, pays attention to detail and is willing to work with me when changes are needed." “Great to work with.. understood tasks very easily and does a great job using common sense. Her English is impeccable. ” These are just some of the reviews I received from the clients whom I have worked with as a freelancer. I have over 13 years extensive experience in the combined areas of Quality and Training, Credit and Collections, Customer Service and Outbound Sales in a call center setting. The last position I have held was a supervisory role handling process training of the new hires and performed quality monitoring for the entire Credit Department. I have keen attention to detail and I am very good in time management ensuring excellent results is delivered on or before a deadline. I am also proficient in various MS Office applications. I look forward to working with you!