* Proficient in Microsoft Outlook, Word, Excel, PowerPoint and Publisher. I can create and/or edit your projects. * Create, maintain, and enter information into databases. * Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. * Operate office equipment, such as fax machines, copiers, or phone systems * Schedule appointments and maintain and update appointment calendars. * Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. * Communicate with customers, employees, and other individuals to answer questions, explain information, take orders, and address complaints.