I have over fifteen (20+) years of experience in the administrative small business and corporate world. I have also worked from my home office virtually on many different types of projects. I have specific skills that apply directly to the person you are seeking - advanced skill in Outlook, Excel, Word, QuickBooks, ACT!, Salesforce.com, extensive customer service experience via email and telephone and many years of data entry of all forms. I also possess soft skills...drive, determination, stick-to-itiveness along with warmth.