Qualification - B.A English Literature, i have 3 years of experience in customer support - Virtual Assistance for UK Bank Mortgage, US property selling, Event management and swimming academy. I can work with Microsoft Word and Excel files, i can do inbound and outbound calls, chat and E mail support, ability to communicate on Skype, x- elite. i am good in handling the customer, even if they are irate, i have that availability to convince them and Give 100% customer and work satisfaction. I am willing to do any time as your need. Thank you for your valuable time.