Key Deliverables *Attend to and taking note of customers’/potential customers’ inquiries and complaints. *Assist with preparing contract renewal and confirmation documentation; distribute contract renewals and confirmation. *Writing, typing and dispatching correspondences to intended receivers *Generating reports on weekly, monthly, quarterly, and annual basis. " Transcribing audio materials to editable Ms word. *Provide efficient administrative support to superiors and team members. *Prepared inventories, maintain stock records using manual or computerized systems. *Perform other duties as required and assigned.