CRMs: Zendesk, Salesforce (SFDC), Zuora, Atlas, Happy Desk, GURU and SAP
Strong computer skills with proficiency in MS Office Apps and Google Apps
Admirable experience in generating reports, data validation and project management.
Profound knowledge of providing customer service support though email or chat
Skill in the analysis in quoting, orders management, quality audit and invoices.
Ability to establish, implement and maintain operating goals and objectives.