Highly skilled at drafting and editing of commercial property and casualty (P&C) insurance policy language. Loves to read policy language. Wrote and sold three software user manuals for proprietary computer software designs. Sold and published an article in a consumer magazine. Honorable mention in a short story fiction contest. Honorable mention in a poetry contest. Offers a unique background that combines business management and legal technology education with process improvement, problem solving, regulatory compliance, accounting, audit, and data mining experience.