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Skills

  • Customer Service
  • Internet Information Services (IIS)
  • Mail Servers
  • Microsoft Azure
  • Microsoft Office
  • Network Administrator
  • Network Manager
  • Office Assistant
  • Remote Computer Repair
  • Remote Support
  • SSL
  • System Admin
  • Technical Support
  • Virus Removal
  • Web Hosting

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Services

  • Technical Support Specialist

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    I have over 5 years of experience in the customer support industry. I am very proficient in Microsoft Office. I have great critical thinking, communication and interpersonal skills. I use a logical and...

    Customer ServiceInternet Information Services (IIS)Mail ServersMicrosoft AzureMicrosoft Office

About

Delivering IT Solutions from Simple Fixes to Complex Challenges

With over 16 years of diverse experience across multiple IT domains, I bring a comprehensive skill set encompassing server management, database administration, cloud infrastructure management, mail server configuration, virtualization, customer support leadership, software deployments, and cyber security implementation. Throughout my career, I have demonstrated a strong proficiency in overseeing complex IT environments, ensuring seamless operations, optimizing performance, and implementing robust security measures. My hands-on expertise in server and network monitoring coupled with a proactive approach to problem-solving has consistently contributed to the reliability and efficiency of IT systems under my purview. I excel in fostering productive customer relationships and leading teams towards achieving operational excellence.

Work Terms

12 hours a day, 7 days a week.