I will provide the best Email and Chat Customer support to my clients.

Over the last 5 years working as Customer Service Representative/Support. I have developed good oral and written communication skills. Has good interpersonal skills and strategic thinker with a positive attitude, initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with accuracy. Can work both independently and as a team member.

WHY CHOOSE ME?
- I have years of experience handling all types of customers across the USA, UK, Europe, and Australia so rest assured that your customers are handled in a professional and friendly manner
- I’m efficient, honest, dedicated to my work, and always gives more than 100% effort to make sure that the project become successful
- I am quick to learn new systems, programs, and process which means that I can work with minimal supervision
- On-time and most of the time online to provide updates on my work and tasks as well

My Skills:
- Microsoft Office Word, Excel, and Spreadsheet
- Google Docs, Google Sheets, Gmail, and Google Calendar (Google Suite)
- Excellent in speaking and writing in the English language
- Email Support (FRONT, Helpscout, Outlook, Gmail, Gorgias App)
- Phone Support
- Chat Support via Zendesk, Salesforce, Freshdesk, Facebook Messager, and other online chat application platforms
- Customer Service
- Order Management (Shopify, OBERLO, Dropshipping, and Aliexpress)
- ‎Shopify adding products and description, editing orders and refunds
- Order Fulfillment in Shopify, DSERS, and Aliexpress

With these experiences, I still never stop to learn new technology. I am continually checking new web tools to stay competitive and more efficient with my home job. My goal is to provide out-most work satisfaction and a wonderful working experience with my clients.

Work Terms

24/7 Available.