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Skills

  • Data Entry
  • Microsoft Excel
  • Administrative Assistant
  • Call Center
  • Customer Service
  • Data Mining
  • Google Certified
  • Management
  • Microsoft
  • Microsoft Office
  • Monitoring
  • Phone Support

Services

  • Bilingual Customer Service Manager

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I can provide any service related to customer service, I have 10 years experience as a call center representative in Pittsburgh, PA;

    Call CenterCustomer ServiceData EntryManagementMicrosoft Excel

  • Virtual administrative assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Data entry Data mining Forms filling Social Media Monitoring Microsoft Office Suites application(Word, Excel), Google sheets,

    Administrative AssistantData EntryData MiningGoogle CertifiedMicrosoft

About

Bilingual Customer Service Manager

I was born in Guinea Conakry, after graduation from High School I left for Pittsburgh, PA in the United States in order to go to college. For the last 18 years, I had been living in Pittsburgh. I have 10 years of experience as a customer service representative, in various call centers in and around Pittsburgh. I can provide phone support, both in English and French, email and ticket support.
I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office Suites applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as this one.
For the last two years, I have been working on Upwork as a freelance virtual assistant.

Work Terms

I am available Monday thru Friday 24/7. My preferred method of communication is Skype.