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Skills

  • Customer Service
  • Customer Service Management
  • Management
  • Operations Management
  • Process Design
  • Team Management

Services

  • Customer service operations

    $10/hr Starting at $250 Ongoing

    Dedicated Resource

    I am able to handle any of your customer service-related work like team handling operations building email, chats, etc. Experience in working in unstructured situations, hiring & developing teams, taking...

    Customer ServiceCustomer Service ManagementManagementOperations ManagementProcess Design

About

Hi, I am a working professional and entrepreneur too. I am currently building my travel & hospitality business. I have a total of 12+ years of rich experience in operations profile.

Experienced Operations Manager with 12+ years of expertise in Customer life-cycle Management through Customer Experience Strategies, Vendor Management, Program-Project Management, Operations Management & Excellence, and Process Re-Engineering, majorly within ITES and E-commerce setups, Nationally.

Experience in working in unstructured situations, hiring & developing teams, taking data-driven decisions, and executing quickly & effectively.

Led major training initiatives (Delivery + Content) on Project Management, Team Leading Essentials, and Other Behavioral & Process Excellence Training.

Work Terms

I can work in your req hours if it suites me depending upon the agreement signed, advance pay, or 50/50, you may communicate with me on my mobile no.