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Skills

  • Call Center
  • Call Center Management
  • Financial Audits
  • ITIL
  • Outbound Sales
  • Process Design
  • Telemarketing
  • Telesales

Services

  • Business Process Management

    $16/hr Starting at $30 Ongoing

    Dedicated Resource

    20 years experience Auditing, Designing and Implementing Business Processes focusing effort on streamlining for efficiency and removing impediments to service excellence.  running Change Management programs,...

    Call CenterCall Center ManagementFinancial AuditsITILOutbound Sales

About

Entrepreneurial leader with extensive experience overcoming strategic challenges with cost-effective and creative, outside-the-box solutions.
I'm a seasoned professional with extensive experience within Service Management and Business Process Management realms. I've built programs from the ground up in several organizations, and assisted with the Process Improvement activities for dozens of teams. Equally effective leading teams as I am serving as a valuable contributor, my experience and skills would add value to any project or team.

Work Terms
Flexible.