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Skills

  • Call Center
  • Customer Service
  • Email Services
  • Inbound Marketing
  • Microsoft
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Motivational Speaking
  • Office Assistant
  • Outbound Sales
  • Phone Support

Services

  • Customer Service Representative

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Dear Hiring Manager, I am applying the position you required on your project. I am very interested and I can guarantee you that I can make my job efficiently and proficiently. I am a good follower and...

    Call CenterCustomer ServiceEmail ServicesInbound MarketingMicrosoft

About

Think Different

I am 31 years old, a single mother with 2 daughters. My late husband died during typhoon Yolanda, it's very hard to raise 2 kids. I'm not a college degree holder so I decided to work in a BPO industry because in BPO there is equality, either you are a gay and lesbian you can work in a call center company as long as you have a good communication skills. My previous work background is that I have 7 years of experience as a call center agent in a BPO company where I basically take calls and answer customer service related questions from our client's. I am striving hard for my kids. I resigned my previous work because I decided to go home with my kids. Hoping that this will help me to start again.

Work Terms

For me there are 3 factors to consider my communication style, 1. Ask questions 2.Observe Reactions and 3.Listen Actively. Those styles are very important to complete all the tasks in a timely manner. I can work full time, 40 hrs per week and for the payment terms it depends on the client, I can go weekly or every 15th and 30th of the month.