Delivering quality service is in my DNA.

I have 20 years of experience in delivering software applications, including requirements gathering, UAT, systems analysis, system architecture, software design, database design, coding, testing, production support.
I have 10 years of experience in managing IT projects within the telecom industry particularly in the area of sales application and internet technologies, with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure.
Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives.
Experienced in coordinating, negotiating and motivating outside vendors in support of timeline and IT project deliverables.
I have master degree in computer science , hold MBA in international business and certified project management professional from PMI
Professional Experience:

Head of Business Systems at Banque Du Caire (Dec 2017 till Present)
Employer:Banque Du Caire, Location:Cairo,Egypt
- Lead the enterprise application support divistion
- Lead line of business and enterprise application development
- Lead Integration and middleware departmet

IT Business Relationship Management Manager Jan 2014 Till September 2019
-Employer:Etisalat, Location Cairo,Egypt
-Established new Function to manage relationship with various business units
-Created new IT BRM process to align BRM function with existing IT processes
-Handle chronic customer complains

Education
Master degree in business administration
German University in Cairo-2015

Project Management Professional (PMP) certification (276825)
Project Management Institute-2005

Master degree in computer science
University of LOUISVILLE, USA-1999

B.Sc. in Computer Engineering
Ain Shams University-1993

Work Terms

I can work part time 10 hours a week ,my hourly rate is 15$ per hour