https://ph.linkedin.com/in/claire-cruz-18675367
I am your Chief Operating Manager for 5 years Remote Worker. Specialized in marketing strategies to increase revenue and maximize the opportunity of online platforms to generate brand awareness, sales and ensure its monetization. Amazon seller account expertise in product sourcing, supplier in wholesale and retail arbitrage finder for better profit and fast shipping. Negotiation and communication between distributors/suppliers, for warehouse inventory and shipments. Product listing in manual and by the use of flat file uploads and UPC / barcode handling. Order fulfilment,
Main Apps and softwares
Facebook power editor / Facebook Ads / Facebook Business Manager
Gorgias
Order Desk
Klaviyo
Shopify 3rd party apps and integrations like; Oberlo, importify, Custom print on demand and liquid editing codes
Experienced running ads in Voluum (tonic ads, propeller ads, popads etc.)
Zendesk
Zoho
G-suite
Microsoft 360
Amazon Seller Central Expert
Jungle scout, Viral Launch, Keepa, Tactical Arbitrage,Price checker 2. AMZ analyzer, Yaballe, Zik Analytiks and more
Filmora Wondershare
Adobe Photoshop
Canva
Trello
Asana
Hubs doc
Hubspot
CRM
Slack
Flowster
Mind Miester
Slite
Spyfu
eCommerce Calendar
Quickbooks
Xero
Company WIKI creations
Microsoft Environment
Discord (chats for gamers)
Google shopping
Woocommerce and divi
Main Amazon / EcommerceTasks
1. Feedback removal
2. Shipping queue reconciliation / shipping plan / inventory planning and logistics
3. Fixing suppressed inventory
4. Submitting support tickets for issues
5. Refund requests for damaged / missing inventory
6. Flat file uploads for adding / fixing inventory in the Amazon catalog / Flat File creation from scratch
7. Customer service
8. Order Fulfillment
9. Lightning deals / Coupons
10. Listing optimization / buy box / competitors / price checker
11. Linnworks
12. Amazon Acos
13.Seller performance analysis
14. Wholesale Supplier Application ,UPC product listing
15. Hijackers, Competitors and Buybox
16.Product Sourcing
Work Terms
WORK EXPERIENCE
51Talk / Acadsoc 2015
Online english teacher Feb-Mar
online english teacher from ages 5 to elders students
TOFL ESL
Lead Generations 2015
data entry / virtual assistant part time job Feb-April
project based
data mining
data entry / search
appointment setter
inbound calls / outbound calls
bookings for calendar events
Dr. Richard Chiropractic,Queensland AU 2015
Appointment Setter - Dr. Richard Sawyer Mar-July
Inbound/Outbound calls
Data entry
CRM
Zealy Stewart & Associates, New Jersey NY 2015
Executive Researcher - Mr. John McCain July-Nov
Web Researcher
Data entry
Interviewer
L.W Accounting Services, New Jersey NY 2015
Accounting Staff - Mr. Lei Wang Nov-Dec
Account Payables
Account Receivables
BookKeeping
Outlook, Office 360, Sharepoint
Credit Card Reconciliation
Tax Computation
Data entry
Expenses
Petty Cash
Tromba Tequilla, Mexico 2016
Accounting Staff Dec 2015-Mar extension referred by previous
Account Payables
Account Receivables
Bookkeeping
Outlook, Office 360, Sharepoint
Credit Card Reconciliation
Tax Computation
Data entry
Expenses
Petty Cash
Adlion, Hong kong 2016-2018
Advertising and Account Executive for Ecommerce
Operational Management - Yang Wei January 10 2016 - Nov 2018
Tasks / Duties
Download and Upload of CSV files from system to websites
Filtering of blacklist sites
BookKeeping
Data entry
Updating Costs and system of advertising sites
Excel
Voluum
PPC CPA PPV PPM
Use of Adnetworks Popcash Trellian Tonic and more
Create Landing pages in Cpanel, Create domain hosting sites for Campaigns
Use of Fast n Click system
Shopify creation
Product Lister
Image optimizer
Description, themes collection and tags
Use of dropshipping apps oberlo, importify, dropified and more
Personalized jewelries, T-shirts and sneakers
Creation of videos and images for ads
Social media management
Affiliate Researcher
Social Media Marketing
Customer Service
Email Marketing
Photo editing
Video Ads cr