I'm here to be your efficient, time-saving partner. By entrusting tasks to me, you'll gain valuable time, boost overall efficiency, and focus on your top priorities.
I have over 13 years of experience in customer service through phone, email, chat, and in-store interactions. I have managed two accounts in a Business Process Outsourcing (BPO) setting, specifically in the e-commerce printer account and food delivery account. My responsibilities include providing assistance to our clients by answering inquiries, troubleshooting, resolving issues and concerns promptly, and selling products and services. Furthermore, I am a dedicated team player with a proven track record of meeting key performance indicators (KPIs). Additionally, I have experience using CRM tools such as Salesforce, Dispatch, Dynamics 365, and Nimda.
Work Terms
$6.00/hour