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Skills

  • CRM
  • Customer Care Services
  • Customer Experience
  • Customer Service
  • Customer Service Representative
  • Microsoft Office
  • Salesforce

Services

  • Customer Care Specialist

    $6/hr Starting at $60 Ongoing

    Dedicated Resource

    # Cost & Effective & Tech-Savvy # High Speed Internet & Equipment # Time Zone & Data Security +++ Customer Service Superstar! With more than 13 years of customer service experience across various channels,...

    CRMCustomer Care ServicesCustomer ExperienceCustomer ServiceCustomer Service Representative

About

I'm here to be your efficient, time-saving partner. By entrusting tasks to me, you'll gain valuable time, boost overall efficiency, and focus on your top priorities.

I have over 13 years of experience in customer service through phone, email, chat, and in-store interactions. I have managed two accounts in a Business Process Outsourcing (BPO) setting, specifically in the e-commerce printer account and food delivery account. My responsibilities include providing assistance to our clients by answering inquiries, troubleshooting, resolving issues and concerns promptly, and selling products and services. Furthermore, I am a dedicated team player with a proven track record of meeting key performance indicators (KPIs). Additionally, I have experience using CRM tools such as Salesforce, Dispatch, Dynamics 365, and Nimda.

Work Terms

$6.00/hour