B2B | B2C Support Manager Proficient with Zendesk | Gorgias | Shopify
I'm a seasoned customer service professional with a passion for delivering exceptional support experiences. I specialize in utilizing Zendesk and Gorgias to provide top-notch email, phone, and chat support to clients worldwide. My commitment to understanding customer needs and providing effective solutions sets me apart.
With over a decade of experience in the customer service industry, I've had the privilege of supporting prestigious clients such as JPMorgan, United Health Group, and Intralinks. I understand the importance of making every customer feel valued and appreciated.
Ready to elevate your customer support to the next level? Let's connect and discuss how I can contribute to your organization's success. Whether you need assistance with a multichannel support strategy, or enhancing customer satisfaction, I'm here to help.
Work Terms
I'm available 30 - 40 hours / week