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Skills

  • Call Center Administration
  • Call Control
  • Call Manager Express
  • Cisco
  • Cisco iOS
  • Cisco UCS
  • Cisco Unified Call Manager
  • Cisco VoIP
  • Customer Support
  • Design
  • Engineering
  • Sip
  • Tapi
  • Uccx
  • Video Collaboration

Services

  • Cisco Collaboration Escalation Engineer

    $50/hr Starting at $100 Ongoing

    Dedicated Resource

    Configure, Troubleshoot, Analyze and Review traces for complex IPT networks ranging from SMB size to large international Enterprises size. The focus is mainly on break/fix engineering, but this can be...

    Call Center AdministrationCall ControlCall Manager ExpressCiscoCisco iOS

About

Getting Tasks Done With Perfection

Motivated Team Player with solid analytical, troubleshooting, presentation and communication skills, combined with high technical expertise.

Been Working with Cisco Voice/Collaboration technology for 5 years +
CCIE Collaboration Certified