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Skills

  • Email Handling
  • Email Services
  • English Language
  • Marketing
  • Phone Support
  • Research
  • Sales

Services

  • Customer Service Expert

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    1. Excellent customer service expert 2. Sales marketing expert 3. Voice over English 4. Data Entry 5. Email Handling 6. Phone support 7. Customer Research & Insights 8. Customer Engagement

    Email HandlingEmail ServicesEnglish LanguageMarketingPhone Support

About

"Your needs, my priority"

Objective: To apply in a progressive organization where there is ample opportunity where I can enhance my skills and knowledge in the telecommunications and investment and banking industry and other related customer service areas.

Hi. I’m Francine Allen L. Te , you can call me “Frans” for short. I am a graduate of major Bachelor of Science in Business Administration major in Financial Management. I have been in this field for more than 5 years now, working with one of the biggest companies here in the Philippines.

My first job, I was hired as Customer service representative at one of the best telecommunications company in the Philippines, Globe Telecommunications. Here, I nurtured my skills and knowledge in the telecommunications world. My duties in the company helped me improved my interpersonal communication, how to attend to every customer’s needs and concern and how to solve it that would meet the client’s satisfactory feeling, hone my organizational skills and has provided me with extensive knowledge on how to sell products and services to potential clients. I also worked for the company as a Quality Auditor/ Stock Custodian since I have a keen personality in making sure that the goods and services we offer to our customers are of great quality. I also worked as a Head Cashier in the company for a while since I am good at leading and teaching newly hired employees.

I landed my second job as Customer service representative at one of the Philippines’ most prestigious financial institution, the Metropolitan Bank and Trust Company. In this company, I enhanced my skills and knowledge in the corporate world. I dealt with different kind of clients every day. Different nationalities with wide range of concerns that involves everything about their money and possessions with market value. During my time in the company, I also cross-sell loans and insurances.

Work Terms

I can work up to 7 hours per day, 5x a week. I prefer to be paid every 2 weeks. I am always available in Skype, but I can adjust to client's mode of communication.