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$8/hr · Starting at $25 Ongoing
Dedicated Resource
Team Management Sonar, iLog, iDesk, North Star (Apple Support tools) Savvy in Windows, Mac, iOS and Android devices
I have about seven years of customer service experience. I've provided back-office support for Telstra and email support for Apple iTunes Store. I've also managed a team of iTunes Store email support agents. Furthermore, I am well-versed in writing knowledge base materials and search engine-optimized content.
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