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Skills

  • Administrative Assistant
  • Business Analysis
  • Business Development
  • Call Center
  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Service Management
  • Customer Service Training

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Services

  • Virtual Assistant II Customer Support

    $6/hr Starting at $25 Ongoing

    Dedicated Resource

    ROCKSTAR customer support & virtual assistant expert ready to raise the flag of your business by providing: - WOW!! Service by meeting your and your customer's expectations and exceeding the perceptions...

    Administrative AssistantBusiness AnalysisBusiness DevelopmentCall CenterClient Assessment

About

Streamlining your billing process to maximize revenue.

I am a passionate and motivated medical billing professional with over six (6) years of experience working in the Medical Billing Industry for Healthcare providers and facilities. My expertise is in the following parts of the Medical Billing Cycle:

* Patient demographics/insurance entry and charge entries
* Create appointments on scheduler while receiving patient calls
* CPT, ICD- 9, ICD-10, and HCPCS coding
* Insurance claims submission (CMS-1500 & UB-04 forms; electronically & manually)
* Posting of payments (EOBs & ERA, manual payments & denial posting, and patient payment posting)
* Sending patient statements
* Follow up on Un-paid & Denied Claims
* Claims reprocessing and resubmissions with corrected claims
* Appeal submission for late filing, medical records & medical necessity, etc.

Apart from medical billing, I also have few years of experience of working in Customer Support & Virtual Assistant positions and can also provide expertise in the following areas:

My expertise is in the following areas, but is not limited to:

- 24/7 customer service support
- Social media customer service
- Virtual Assistant
- Dispatcher
- Authorizations and Referrals
- Data Entry / Data Research
- Transcription in the English language
- Internet research / Lead generation

Thank you for taking the time to read through this profile.

Work Terms

- 24 hours available service
- Payments Negotiable
- Preferred communication via chat