8 years experience in project management and IT operations.
Responsible for planning, monitoring and controlling managed IT services and projects with application of PMI best practices (PMBoK) and including knowledge in SCRUM.
Develop dashboards, indicators (KPIs), metrics, financial projections.
Monitor finances, schedule, scope, allocation of human resources, purchases, among other activities that range from initiation to closure of projects.
Conduct meetings and presentations to executives and also to the project team, contributing to the development of business strategies.
Together with the PMO team, I developed tools and processes to improve the productivity and results of the project and service management team.
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