MVNO Wireless Operations Business Analyst and Project Manger. MVNO integration / connectivity with carrier (Sprint, T-Mobile) with Specific experience with Lifeline, CGM, USAC , NLAD National LIfeline Accountability Database, BeQuick / Fusion platform and VCare.
Additional experience as a contract administrator, project manager, and technical writer as a Federal Government Contractor.
Business Analyst Operations Support
Blue Jay Wireless
• Responsible for the escalation of operation issues involving BSS/OSS.
• Worked within the Universal Service Administration Company’s (USAC) National Lifeline Accountability Database to identify duplicate claims, run reports, enroll and de-enroll subscribers.
• Utilized CGM, NLAD, BeQuick’s Fusion /QuickTel, and VCare software
Consultant
TJ Consulting Group
Client – OneLink Wireless
• Responsible for the integration of client MVNO to the Sprint Wholesale Platform.
• Manage relationships with third party software and device fulfillment providers.
• Act as the primary customer interface for all project-related interactions.
Client – Kajeet Wireless
• Update Information Security Governance policies and documentations to be PCI DSS compliant.
• Worked with Engineer Director and IT Manager to incorporate PCI requirements into company policies.
Client – CoSolutions
• Support development of IT procurement package and program documentation.
• Work with Government customer to develop Department of Navy Strategic Systems Programs procurement products and provide general program management support.
Client – Arterra Mobility
• Functionality, regression, user testing.
• End-User training documentation
Client – The Renew Group
• Create project plans and track milestones during the project life cycle for various U.S Federal Government contracts (US Army Corps of Engineers, National Park Service, Department of Homeland Security, etc.,)
• Define contract requirements and deliverables to ensure adherence wi
Work Terms
7am to 4pm CT daily. I can be contacted easily via mobile, google chat, skype, etc.
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