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Skills

  • Account Management
  • Administrative Assistant
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Data Warehouse
  • Event Planning
  • Management
  • Order Processing
  • Telephone Support

Services

  • Stock, Customer service and logistics

    $65/hr Starting at $975 Ongoing

    Dedicated Resource

    Need a hand with your stock/warehouse? To coordinate logistics matters? To speak to and help customers in the day-to-day? In other administrative tasks? To establish or clarify "ways of doing" in any...

    Account ManagementAdministrative AssistantClient AdministrationClient AssessmentClient Contact

About

Stock, logistics, customer, admin (support and consultancy) + events/getaways coordination

- Need a hand with your stock and warehouse?
- To coordinate logistics matters?
- To speak to and help customers in the day-to-day?
- In any other administrative task?
- To establish or clarify "ways of doing" in any part of your activity?
- For events or getaways?

I can help you! (support and consultancy)

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Small businesses or freelancers with low weekly hour needs are also welcome. We will forge an adapted cooperation so do not hesitate!

Before any other point, I would underline my loyalty and commitment which drive me to the successful achievement of my tasks.
In addition to my thoroughness and good logical sense, my adaptability is what makes me a great ally.
I am able to get quickly a clear picture of needs in a specific context and to bring the relevant respons.
Thanks to my calm in the storm, you can count on me in challenging times
I am happy to comply with your procedures but also put them in place if needed.
Maintain an efficient and pleasant network with clients and service providers is one of my essentials.
Adapting to any IT tool and their specific use in your company comes easy to me (SAP, Power BI, Excel, etc.).

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Languages:
German
English
French
Notions in Spanish

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Experience:

*Stock & warehouse*
- Forecast, replenishment, mandatory or variable customer consumption flows, production line or rare materials dependent products
- Consignment goods follow up
- Stock and warehouse management incl. on-site production

*Logistics coordinator*
- Coordination between clients, plant and service providers
- Rescheduling/replacing wrong or delayed trucks and product
- Quality controls (product + packaging) with overseas partner, storage (costs, end of series, etc.)
- Import/export document sets

*Customer care*
- Complete processing from order to delivery
- Industrial international actors, internal customers overseas (Asia, US), EU retail distribution
- Sensitive specification checks
- Coordination of material needs for construction sites

*Event and getaways coordination*

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