Content Writer | Tech Writer | Travel Writer
Freelance writer and customer service agent with a degree in English from the University of North Carolina. I have 10+ years experience as a writer and virtual assistant. I am a grammar guru, passionate about linguistics and always happy to take up those additional tasks as your virtual assistant.
I am proactive in resolving customers’ technical/support issues, via multiple channels, including but not limited to phone, Skype, emails, Zendesk, Desk, Intercom, social media, GoTo Meeting, Teamviewer and with remote support tools. I have worked on Woocommerce, Shopify, BigCommerce and WordPress, I have also worked on order fulfilment, product imports using Oberlo and Shipment tracking.
My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for customer service oriented roles. With a strong self-development culture, I consistently strive to improve the quality of my customer interactions.
I have worked on clients' projects, and 95% of my clients have left a 5-star rating for me, that shows just how important I showed that they were to me. I will be bringing my A-game to the table always, and I will be going the extra mile to make you happy.
Why not talk to me about your interesting ideas? And I will always be on hand to share ways to bring them to life.
Work Terms
I am available on Skype @adebimitan
Email: jadebimitan@gmail.com