Looking for a remote work.
I am French with good English communication skills (writing and speaking). I worked in Paris in the IT field for 10 years. From technical support to log analysis and troubleshooting as well as servers installs, OS migrations and writing technical documents, I have experience and I like my job. I am Microsoft Certified Professional.
Personal Skills:
- Reliable: don't worry about no-shows from me
- Serious
- Flexible: I can be available at any time
- Self-taught
- Good communication skills
- Fast learner
IT Skills:
- Windows XP/7/8/10
- Windows Server 2003/2008/2012/2016
- Active Directory
- Powershell
- Strong troubleshooting skills (Log analysis, debugging)
- Providing level 1, 2 or 3 support to IT techs or end-users
Other Skills:
- Can handle customer support in both French and English language by phone, emails or livechat
- Handle ticketing through Zendesk
- Familiar with Wordpress, HTML, CSS
- Translation from English to French