Business Virtual Assistant and Customer Service Support Expert

I've been a Customer Service Expert for 6 years and I am working as a Virtual Assistant for 4 years now and I have encountered different types of customer. I believe that my experience has thought me how to meet and exceed customer/client . I am trained to effectively communicate with clients via chat, phone, and email. If you're looking for a self-starter, a problem solver, and delivers excellent work quality, then I am the one that you need.
-I am flexible with time schedules
-Easy to adapt to a new environment
-Always make sure to provide the customer best possible option

I can help you with the following:
- Managing Listing/Property
- Dispatching Officer
- Technical Support
- Email Management
- Phone Support ( Inbound and Outbound Calls)
- Chat Support / Live Chat
- Internet Research
- Social Media Management
- Calendar Management
- Telemarketing
- Appointment Setting
- Marketing
- Data Entry
-AirBnB

Apps and tools that I am well familiar of:
- Slack
- GSuite
- MSOffice
- MLS
- Flodesk
- HelpScout
- Canva
- Zipforms
- Asana
- Issuu
- Bombbomb
- HelloSign / DocuSign
- LiveChat
- HubSpot

Work Terms

I can work eight hours or more a day and five days a week. I am also open to working on weekends. In terms of payment, my charge is per hour, and I can do it weekly or biweekly depending on what is agreed upon. In communication, I can use apps that my client is comfortable with, like Skype, WhatsApp, Slack, Telegram, etc.

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