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Skills

  • Zendesk
  • Admin Support
  • Chat Support
  • Customer Support
  • Ecommerce
  • Email Handling
  • Email Services
  • Email Support
  • Facebook Store
  • Phone Support
  • Print On Demand
  • RFID
  • Stripe
  • Tickets

Services

  • Customer Support

    $8/hr Starting at $300 Ongoing

    Dedicated Resource

    Job Responsibilities: • Frontline Customer Care for the company exclusively via email • Communication to Customer Service Manager in relation to all Customer Care & Support issues • Time management of...

    Customer SupportEcommerceEmail HandlingPrint On Demand
  • Customer Service for Ticketing Company

    $8/hr Starting at $300 Ongoing

    Dedicated Resource

    We are required to learn in fine detail our online event ticketing software and act as primary contact for clients. The job includes: Setting up new accounts on our CMS. Setting up new events. Support...

    Email SupportPhone SupportRFIDTicketsZendesk
  • Customer Support

    $8/hr Starting at $400 Ongoing

    Dedicated Resource

    Responsibilities would include answering incoming calls, returning voice mails, attending to emails, chat, and managing our Facebook page and content. This is a fun and fast-paced work environment, and...

    Admin SupportChat SupportEmail ServicesFacebook StoreStripe

About

Attempt the impossible in order to improve your work

I am here to provide you with a wide variety of support such as E-commerce customer support, Telemarketing & Appointment setting, Data entry and even order fulfilment for your Dropshipping business.

I've been working as customer support for almost 5 years in several BPO companies that provide customer support in the US and Canada. Was even promoted as a Supervisor (Straight Talk Wireless) in a phone service provider and I've accomplished this by being one of the top performers on our cite (High QA Scores, No schedule issues, Good feedback from customers).

Here's a list of all the skills that I can offer you:

● Phone support (Inbound/outbound)
● Email & Chat Support
● Facebook Moderator
● Product research/Web research
● Order fulfilment (Shopify)
● Data Entry/Data encoding
● General VA/Office work
● Email Sales Support
● Telemarketing/Telesales & Appointment Setting
● Cold Calling

Proficient in:

● Zendesk
● Freshdesk
● Aircall
● Airtable
● Shopify
● Shipping easy
● Oberlo
● Stripe
● FrontApp
● Slack
● Trello
● Intercom
● Asana
● Quip
● Crisp
● Elevio
● Zopim
● Zoho CRM
● Google Drive (Docs, Spreadsheets, etc.,)
● Microsoft Office
● Calendly
● Adobe Indesign

Meeting my client's expectation is always my priority. To every project I worked with, I always give my full dedication with 100% satisfaction!!

Please don't hesitate to drop me a message anytime. Thank you!

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