I am passionate about delivering excellent customer service to all clients within this industry.

Hello, and thank you for visiting my profile! I am a highly skilled customer support specialist with over 3 years of experience in the iGaming industry. I have worked with a wide range of clients. Hence, I can ensure that I have a deep understanding of the importance of excellent customer service.

Overall Work Experience:

@ Customer support specialist:

I worked as a CS specialist with the following online iGmaing companies:
1. Rounder Casino.
2. SG International LP
3. RichPrize

- Software expertise:
Zoho-CRM, Intercom, Slack, Kolab Now, Zadarma, Telegram, Trello bot, Multi-login, Microsoft Office, Google Word, spreadsheet ETC.

@ Telemarketing executive:

Duties/Responsibilities:
# Maintaining relationships with clients
# Generate lead for the company.
# Reschedule existing appointment.
# Provide product and service information to customers
# Process orders, forms, and application

@ Internship at local Bank:

Duties/Responsibilities:
#General Banking Department - direct customer service center.
# Basic Banking operation.
# opening new accounts, remitting funds, honoring cheques, taking deposits, etc.

If you are looking for a reliable, detail-oriented, and skilled customer support specialist for your business, I am confident that my experience and expertise make me a strong fit for your team. Let's work together to deliver exceptional customer service and drive your business forward.

Thank you
Md Alamin Gazi

Work Terms

I am available 40 hours/week or as required.

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