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Skills

  • French Language
  • Freshdesk
  • Gmail
  • Microsoft Outlook
  • Zendesk

Services

  • Customer Service | SAV (French)

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    Having worked in an online store for 3 years. I have experience in managing the main tasks related to customer service: - Informing customers about the status of their orders, - Order processing on Oberlo...

    French LanguageFreshdeskGmailMicrosoft OutlookZendesk

About

Customer satisfaction

Having 3 years of experience as customer service in French e-commerce stores, I know perfectly well how to manage the main tasks related to this job:
- chat support
- email support
- order fulfillment
- Litigation management
I have already managed more than 20 Shopify stores. I know how to use the necessary tools to get the job done:
- Gmail, Outlook.
-Freshdesk, Zendesk, Gorgias
-Tidio live chat
-Facebook, Instagram

Work Terms

I am flexible for working hours, it all depends on the completion of the project.
I work per hour, but I can also do a fixed price.
I can communicate by: Skype, WhatsApp

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