Boasting over seven years of industry experience, I stand as a proficient IT Support Technician with a robust track record. My tenure as a Tier 2/3 Technical Support Specialist has been marked by delivering detailed, comprehensive assistance, culminating in a remarkable 90% resolution rate of client issues at my level . This success speaks to my ability to troubleshoot effectively and avoid unnecessary escalations. I am keen to leverage my expertise in a new role, offering exceptional technical support while currently embracing the efficiency and flexibility of full remote work.
Work Terms
open to : contract to hire, long terms and full time
Attachments (Click to Preview)
-