I have 7 years of working experience as Customer Service and Fraud Specialist in a large Business Process Outsourcing (BPO), and more than 3 years working experience as an AML Analyst (Anti-Money Money Laundering) and Sanctions Officer in the Compliance Department of an Australian Bank, both in the Philippine. Through the years of my working experience I have learned a lot and able to manage my skills that I considered essential to quality customer service and AML/Sanctions work such as keen to details, attentiveness, clarity, calmness, promptitude and positive attitude. I am willing to learn and will fully familiarize myself with the product(s) in order to provide the best possible service to customers.
I am well versed in English language and dependable in terms of customer satisfaction, leadership and discipline. I am also self-reliant, a great team player and can easily find way to motivate my co-workers, my boss and myself.
I look forward to working with you in providing excellent customer service and other things that you need help.