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Skills

  • Account Management
  • Chat Support
  • Client Contact
  • Client Issue Resolution
  • Correspondence Management
  • Customer Service
  • Freshdesk
  • Salesforce
  • Telephone Support
  • Zendesk

Services

  • Customer Service & Account Support

    $25/hr Starting at $100 Ongoing

    Dedicated Resource

    I am able to support your customer service needs by providing phone, messaging or chat support. Experienced in using zendesk, salesforce, Zendesk. Also experienced in creating chatbot articles and managing...

    Account ManagementChat SupportClient ContactClient Issue ResolutionCorrespondence Management

About

Operations Professional | Former Ops Specialist @ Uber Technologies and Gorillas Technologies

*Resume attached below*

I am an inventive Operations Specialist who is successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity and accuracy.

Skilled in:
Process Improvement
Account Management
Payment Operations
Learning & Development
Critical Thinking
Cross-Functional Communication
Incident Management
Tech and Startup Ops
Salesforce, Zendesk, Freshdesk, Jira, A Process Improvement
Account Management
Learning & Development
Presentation creation
Document compliance
Customer Service
Data Entry

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