To obtain a challenging position that allows me to utilize my current skills to assist in advancing a business that offers a stable employment opportunity.
Almost 11 years of work experience in BPO Industries
I have a very extensive skills set that will help your company grow and reach your goal.
1. Services I have Experience and Interest in:
a. Help Desk/Ticket Support
b. Live Chat Support
c. Email Support
d. Inbound Phone Support
e. Outbound Phone Support
f. Social Customer Support
g. Front and back Office
h. Visual Marketing Presentation
i. Product Idea Presentation
Other Skills:
a. Managing emails and telephone calls
b. Scheduling management
c. Bookkeeping and customer management
d. Keeping you informed about your industry
e. Managing a contact list in a spreadsheet
f. Calendar management and setting up meetings
g. Making travel arrangement
h. Document formatting and management
2. Customer Service Professionals Cover Multiple Channels Expertise:
a. Zendesk
b. Trello
c. Airbnb (Booking Specialist)
d. Wix
Other Field of Work Expertise:
a. Real Estate Virtual Assistant
b. Social Media Virtual Assistant
c. Data Entry Virtual Assistant
d. Virtual Marketing Assistants
e.Shipping and Logistics Customer Support
Work Terms
Hours of operation: Anytime of the day or night shift
Payment terms: I prefer to be paid every week
Preferred Communication style: Skype, G-mail