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Skills

  • App Development
  • Process Design
  • CRM
  • CRM Customization
  • CRM Development
  • CRM Management
  • Data Management
  • Design
  • Dynamics NAV
  • Dynamics Portals
  • Financial Forecasting
  • Financial Services
  • Management
  • Microsoft
  • Operations Management

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Services

  • Dynamics 365

    $60/hr Starting at $45 Ongoing

    Dedicated Resource

    Design and development of Dynamics 365 applications and Power Apps including Canvas Apps, Portals, Virtual Agents and Omnichannel. ManagIng enhancements to Dynamics 365 CE & Finance and Operations. Designing...

    App DevelopmentCRMCRM CustomizationCRM DevelopmentCRM Management

  • Power Platform Development

    $65/hr Starting at $50 Ongoing

    Dedicated Resource

    Power Platform Development is a comprehensive service designed to empower organisations to create custom applications, automate processes, analyze data, and build chatbots, all within the Microsoft Power...

    App DevelopmentData ManagementMicrosoftProcess DesignSoftware Development

About

If it can be done, and it probably can, then I can do it

A highly experienced, client-facing functional consultant and developer with a background in operations management, marketing and B2B/B2C training sales, specialising in Dynamics 365 Sales, Marketing Customer Service, Project Service, Talent (HR), Omnichannel and F&O. I have 15 years of full-lifecycle implementations, enhancements and upgrades across sectors including central government, fintech, wealth management, insurance, legal, membership organisations, and construction. Very skilled in aligning CRM delivery to business and IT strategies, end-user training and coaching. Also strong in Dynamics 365/CRM customisation, solution design, requirements definition, business process design, integration and managing multi-skilled project teams of up to 20 on/offshore.