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Skills

  • Learning
  • Billing
  • Customer Service
  • Customer Service Representatives
  • Data Entry
  • Email Support
  • English Language
  • English Teacher
  • Hotel Booking
  • Management
  • Marketing
  • Operations Management
  • Phone Support
  • Production Management
  • Sales

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Services

  • Reservation Sales Specialist

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Manage booking registers to maximize bookings Ensure all guests are aware of operational policies Sell within rate ranges and ensure the highest achievable rate is sold, sell all rooms at a rate that...

    Customer Service RepresentativesData EntryEmail SupportHotel BookingMarketing
  • Customer Service Associate/ Billing

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Provided learner support, learning sessions, coaching, feedback to agents. Support and partner with Operations to transition agents from training to the production environment, ensuring competency levels...

    BillingCustomer ServiceLearningManagementOperations Management
  • English Teacher/ TESOL Certified

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Teach basic to advance English to foreign nationals. Use teaching methodologies and techniques to enhance and encourage learning.

    English LanguageEnglish TeacherLearningTeachingVisual Basic

About

Customer Service/Reservations Sales Associate/ Billing and Financial Support/ Technical Support/Data Entry/Administrative Assistant

Experienced business process professional with established work in the BPO industry. My core competencies are customer service/customer service management, accounts and billing, financial services, telemarketing and inbound sales, technical/chat support, email correspondence and varied administrative support roles.
I've handled varied roles in the work environment from an employee to subject-matter expert, mentor, coach, supervisor trainee and workforce specialist.
My work experiences taught me leadership skills, time management, and organizational skills and the ability to work in a fast-paced team environment. With my extensive work background, and my dedication to work, I can work on any project effectively and efficiently.

Work Terms

Available anytime from Monday to Friday, 30-40 hours/week. Can also work during weekends.