Banner Image

Skills

  • Account Management
  • Avaya
  • Client Contact
  • Communication Skills
  • Content Writing
  • Customer Service
  • Data Management
  • Email Services
  • Five9
  • Freshdesk
  • Management
  • Marketing
  • Microsoft
  • Order Processing
  • Phone Support

Sign up or Log in to see more.

Services

  • Customer Service Expert / VA

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    Over the years, I have gained plenty of diverse skills, qualities, and experience that have helped me to become a proficient and highly effective Customer Service Representative and Virtual Assistant...

    Account ManagementAvayaClient ContactCommunication SkillsContent Writing

About

Top performing, passionate, and tech-savvy Customer Service Expert with 10+ years of experience providing exceptional service for customers across the US, UK, and Australia.

I've been working in the Customer Service field for more than 10 years. I handled and performed different roles such as Customer service Representative, Sales Representative, Virtual Assistant, Lead Generation Specialist, Content Writer, and Appointment Setter within the Office and administrative support, and Sales industries.

I have advanced skills in customer handling, customer satisfaction, phone support, Email Management, Research, Content Creation, Lead Generation, Social Media Management, SEO, and Data Entry.

I also have basic knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Google Drive, Google Docs, Dropbox, and Outlook, as well as Asana, Infusionsoft, Hubstaff, Trello, HubSpot, Salesforce, and many others.

I enjoy and love sports, singing, and cooking.

Work Terms

I prefer speaking to someone in person or on the phone as I can get a much faster response.

I am very flexible about the start and end times during the standard workweek and I'm also willing to make occasional additional hours work with my schedule.

I expect payment terms that are according to the norms of the company and industry standards. However, my priority is to get a job and learn more about it.

Attachments (Click to Preview)