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Skills

  • Back Office
  • Customer Service
  • English Language
  • French Language
  • Graphic Design
  • Outsourcing
  • Outsourcing Consulting
  • Spanish
  • Team Management
  • Transcription

Services

  • Outsourcing services

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    A team dedicated to provide the best customer care, at all times. We assure your company will have a defining impact in its revenue recognition and we'll deliver significant savings plus improved service...

    Back OfficeCustomer ServiceEnglish LanguageFrench LanguageGraphic Design

About

We provide top class services and quality. Everything is constantly monitored in order to improve our employees quality and ability to provide the best interaction possible

Szertegia Group started in 2010 working with local businesses that needed a solution contacting their customers. All the technology aspects of making a call to keep track of a customer made it a little difficult for certain businesses to establish a contact center. We quickly adapted to our clients needs and to the rapidly growing technology and developed quick call solutions that helped businesses obtain customer satisfaction. All of this adapting to any budget.

Since the beginning of Szertegia we identified one the key aspects of providing contact center services to clients: our agents happiness. We can develop the greatest script possible for an agent and have the best tech possible. It all comes down to the agent taking the call. If the agent is not comfortable with his job, he wont have interest in providing the best service to your clients. That is our difference with others, we provide the best atmosphere to our agents, that stability transitions into a successful phone call and a satisfied customer.

Founded: 2010