A competent professional with over 10+ years of experience in System Administration at enterprise level offering IT services (Platform: Windows, MAC, Networking)

Operating Systems: Windows 8 and Windows 10 [ Installation & Administration]

• Administration of Active Directory.
• Symantec Endpoint Protection Manager, Version 12.1.6
• AirWatch Installation and configuration in Handle device.
• Net Backup and restore.
• Fix any hardware, software and networking issues at desk side level.
• Network printer setups, email setup and configuration.
• Troubleshoot network and Internet connectivity.
• VMware: Client Installation & Configuration.
• resolved hardware & software problems on IBM, Dell & HP laptops/desktops
• Manages Windows network (users, computers, printers, etc.) with Active Directory
• Troubleshooting Software related problem including Microsoft Office (word, Excel, Access Point, Power Point, outlook)
• Remote Administration: Microsoft Remote Desktop, Remote Assistance and Jabber
• Responsible for Asset Management and Vendor Management.
• Extensive qualifications in all aspects of systems administration, management and
• Maintenance, network/server operations and hardware/software solutions
• Troubleshoot all remote connection issues (VPN) for end users traveling abroad.
• Provide all aspects of network security and system administration for multiple departments file servers running Windows 2008
• Managed support system engineers performing on-site customer service and maintenance.
• Maintaining and establishing user accounts, network security, troubleshooting printer problems, back-up devices, and installing and maintaining servers.
• Extensive qualifications in all aspects of systems administration, management and maintenance, network/server operations and hardware/software solutions.

• Configure and troubleshoot cisco IP phones.

Work Terms

i can work minimum 5 to 7 hr per day through email, chat ,screen sharing and if in the same city i can give onsite support