Quality focused Communications Professional with expertise in managing & mentoring employees towards a common corporate goal and a customer-centric culture.

Exceptional writing/editing/proof-reading & translation skills demonstrated in web-editing, magazine publications, articles and newsletters and published books. Detail-oriented and able to custom-tailor editing requirements to individual client needs. Fluent in English, French, and Norwegian. Firsthand experience with worldwide range of cultures; resided in Norway, France, Taiwan, China, Belgium, Australia, Singapore, Hong Kong, and the U.S.

Am passionate about excelling in the art of communication, verbally and written as well as superior customer service and organizational development using the MBTI Step I and Step II. Using skills and expertise gained through 18 years experience in Customer Experience Management, I develop and deliver customized customer experience and organizational workshops and seminars.

Work Terms

I work diligently and efficiently for all my clients and have never missed a deadline. I will always communicate with clear understanding and objectives and will deliver on time according to the clients' needs. In return, I appreciate and hope to receive feedback and prompt payment for my services.

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