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Skills

  • Communication Skills
  • Management
  • Chat Support
  • Technical Support
  • Administrative Assistant
  • Bug Fixes
  • Business Development
  • Client Assessment
  • Client Contact
  • CRM
  • Customer Engineering
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service Management

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Services

  • Front Admin

    $5/hr Starting at $40 Ongoing

    Dedicated Resource

    I take pride in my extensive knowledge and experience in Front admin, where I have dedicated over 1+ years to honing my skills in creating efficient and automated workflows. Throughout my journey, I have...

    Chat SupportCommunication SkillsEnvironmental IndustryProductivity SoftwareTechnical Support

  • SQA Engineer - Manual Tester

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    As a Manual Tester, I am responsible for thoroughly testing software applications to identify any defects or issues. I meticulously follow test cases and execute them, meticulously documenting and reporting...

    Bug FixesEngineeringFunctional TestingJunitLoad Testing

  • Twilio Management

    $20/hr Starting at $150 Ongoing

    Dedicated Resource

    As a Twilio specialist, I have extensive experience and expertise in utilizing Twilio's communication APIs and services to enable businesses to effectively engage with their customers. My skills cover...

    Chat SupportCommunication SkillsCustomer EngineeringHelp DeskManagement

  • 3cx Management Console

    $18/hr Starting at $100 Ongoing

    Dedicated Resource

    As an expert in the 3CX Management Console, I take pride in my extensive knowledge and hands-on experience with this powerful communication platform. Over the past two years, I have been dedicated to...

    Communication SkillsManagementPhone SupportReportsWeb Management

  • Virtual Assistant

    $5/hr Starting at $30 Ongoing

    Dedicated Resource

    As a virtual assistant with 2 years of experience, I take pride in my journey of providing top-notch administrative support to businesses from a remote setting. Throughout these two years, I have developed...

    Administrative AssistantBusiness DevelopmentClient AssessmentClient ContactCommunication Skills

About

Work - life balance is important

I have worked as a virtual assistant, customer support agent for 3 years and then started my journey in the tech department and it's been 2 years in this industry. It has been a bumpy ride, as there have been several projects, services and businesses where I worked and learnt. I'm passionate and empathetic about work and employer situation. I try to give my 100% to get total satisfaction of the client.

Work Terms

I can work around 20 hours a week, a little more