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Skills

  • Communication Skills
  • Sales
  • Chat Support
  • Chatbots
  • CRM
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Service Management
  • Data Management
  • eLearning Consulting
  • Email Support
  • Lead Generation
  • LiveChat

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Services

  • Customer Service

    $8/hr Starting at $1K Ongoing

    Dedicated Resource

    Active Listening: Paying full attention to what the customer is saying and asking clarifying questions to ensure understanding. Empathy: Being able to understand and relate to the customer's emotions...

    Communication SkillsCRMCustomer Experience ManagementCustomer RetentionCustomer Satisfaction

  • Lead Generation

    $8/hr Starting at $1K Ongoing

    Dedicated Resource

    Conducting market research and analysis to identify potential customers and target markets Developing effective lead generation strategies to reach out to potential customers through various channels...

    ResearchSalesSales and MarketingStrategic MarketingTarget Marketing

  • Sales

    $8/hr Starting at $1K Ongoing

    Dedicated Resource

    Effective communication and interpersonal skills Ability to identify and qualify potential customers Strong negotiation and persuasion skills Knowledge of sales techniques and strategies Proficiency in...

    Communication SkillseLearning ConsultingLead GenerationNegotiationOutbound Sales

  • Backoffice Support

    $10/hr Starting at $18K Ongoing

    Dedicated Resource

    Data entry and management Proficiency in software and tools used for back office tasks Attention to detail Strong analytical skills Ability to prioritize tasks and manage time effectively Basic accounting...

    Chat SupportChatbotsData ManagementEmail SupportLiveChat

About

Y2A Strategies can provide your business with a range of cost-effective and efficient outsourcing services. By outsourcing your non-core functions to us, you can focus on your core business

Benefits:
Cost Savings: Outsourcing your back-office tasks to us can help you save money on overhead costs, such as salaries, benefits, and infrastructure
Improved Efficiency: By outsourcing non-core functions, you can focus on your core business functions and improve overall efficiency.
Access to Expertise: Our team of experts has the knowledge and experience to handle various tasks, ensuring high-quality results.
Scalability: Our BPO services can be scaled up or down based on your business needs, providing you with flexibility and agility.

Founded: 2022

Work Terms

24/7

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