I have been working in the Business Process Outsourcing Industry (Call Center) for over 7+ years in sales and customer services, and have developed a unique skillset of Organizational & Interpersonal Communication, Public Speaking, Customer Service & Retention, Sales cycle & processes, Salesforce, Salesloft, HubSpot, ZoomInfo, Pathlight, Gong Customer Service & Sales Specialist with over 5 years of experience in B2B sales.

Specialized in Prospecting, Qualifying prospects, Presenting demos, Negotiation, and Closing deals. Worked on ZoomInfo, HubSpot, Salesforce, Sales-loft, Gong, and Pathlight to develop, follow, and track the sales performance of individuals and teams.

Knowledgeable and dedicated customer service professional with extensive experience in the BPO industry.
Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients.

Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization, articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

Dedicated customer relations professional successful at transforming unhappy individuals into long-term customers by leveraging industry knowledge and exceptional service skills.

Bringing top-notch sales, operational and leadership abilities, strong computer skills, and regulatory understanding. Centered on building customer satisfaction and loyalty with high-quality support.