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Skills

  • Business Development
  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • CRM
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Service Management
  • Customer Service Training
  • Leadership

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Services

  • Customer Service and Sales

    $25/hr Starting at $500 Ongoing

    Dedicated Resource

    I have been working in the Business Process Outsourcing Industry (Call Center) for over 7+ years in sales and customer services, and have developed a unique skillset of Organizational & Interpersonal...

    Business DevelopmentClient AssessmentClient ContactClient DevelopmentClient Issue Resolution

About

Business Development | Sales | Customer Success | B2B & B2C | SaaS Sales | Success & Support | Salesforce | Salesloft | HubSpot | ZoomInfo | Pathlight | Gong | Applied EPIC |Radio Presenter

I have been working in the Business Process Outsourcing Industry (Call Center) for over 7+ years in sales and customer services, and have developed a unique skillset of Organizational & Interpersonal Communication, Public Speaking, Customer Service & Retention, Sales cycle & processes, Salesforce, Salesloft, HubSpot, ZoomInfo, Pathlight, Gong Customer Service & Sales Specialist with over 5 years of experience in B2B sales.

Specialized in Prospecting, Qualifying prospects, Presenting demos, Negotiation, and Closing deals. Worked on ZoomInfo, HubSpot, Salesforce, Sales-loft, Gong, and Pathlight to develop, follow, and track the sales performance of individuals and teams.

Knowledgeable and dedicated customer service professional with extensive experience in the BPO industry.
Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients.

Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization, articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

Dedicated customer relations professional successful at transforming unhappy individuals into long-term customers by leveraging industry knowledge and exceptional service skills.

Bringing top-notch sales, operational and leadership abilities, strong computer skills, and regulatory understanding. Centered on building customer satisfaction and loyalty with high-quality support.

Work Terms

Hourly payment $15/Hour

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