Highly skilled and results-driven professional with 14 years of experience in various capacities in banking, corporate training and government. Seeking mid-level roles in PR, Customer Experience, Events Management, Branding, and Corporate Affairs. Proficient in providing exceptional customer service, corporate events planning, media monitoring, stakeholder engagement, and marketing communications.

Key skills: Customer Experience Management, Customer journey mapping, Public relations, Corporate Events Management, Brand Communication, Media Relations, Lead Generation, Stakeholder Engagement and collaborations, Social media marketing, corporate training, Inbound and Outbound Calling, Documentation and Reporting, Complaint Resolution, CRM (Customer Relationship Management) Systems, Business Processes and Procedures, Interpersonal Skills.