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Skills

  • Business Development
  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • CRM
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Service Management
  • Customer Service Training
  • Event Planning

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Services

  • Customer Service & Lead Generation

    $15/hr Starting at $40 Ongoing

    Dedicated Resource

    Highly skilled and results-driven professional with 14 years of experience in various capacities in banking, corporate training and government. Seeking mid-level roles in PR, Customer Experience, Events...

    Business DevelopmentClient AssessmentClient ContactClient DevelopmentClient Issue Resolution

About

Unparalleled Service Excellence.

A dedicated professional with over a decade of experience in customer experience management, stakeholder engagement, corporate event planning, and media monitoring. I've played pivotal roles in fostering customer satisfaction and streamlining operational efficiency across diverse projects. My expertise includes inbound and outbound calling, CRM systems, complaint resolution, documentation, and reporting.
I have a passion for helping young professionals and fresh graduates navigate the transition into the corporate world with confidence and professionalism.

Work Terms

Remote work (EMEA)
9:00 a.m.–10:00 p.m. GMT +3 (East Africa Time Zone)
Weekly (Fridays) Payments via Paypal
Minimum hourly rate: 15 USD